Given the nature of services being offered through our trading services, we do not offer returns or refunds.
Account subscriptions (where applicable) operate on a monthly cycle. It will be the account holder's responsibility to cease automatic subscription payments. Ceasing a subscription payment will stop automatic renewals. The subscribed service will continue until the subscription term expires or the account holder explicitly requests termination of the account serice.
Advertising units, once purchased, are non-refundable.
Refunds will be considered in such cases where where the cause is outside the account holder's control. A refund handling charge may be applied if our secure payments service provider deems it necessary to apply a charge.