The specific pricing models and Value Added Services offered for Trackchat & Quipit, our online trading services, will be clearly identified on their respective service websites.

All online payment transactions will be handled as Bertiesoft Limited, our registered company name

Where a service or value added feature is chargeable, it will be clearly indicated as such with the pricing detailed.

Subscription based services will be offered on a monthly cycle. Automatic renewal of subscription services will be enabled until advised to cease by the account holder.

The price, term & currency will be clearly identified for any chargeable item.

Payment for all chargeable items will be through the online transactions mechanism provided.

All online transactions will be handled as Bertiesoft Limited; our registered company name. This will appear on your invoice. Itemised transactions will include the trading service name.

All chargeable items will be handled through the secure online payments service offered.

All chargeable items will be transacted using the GBP currency

We support three card service providers for all payment transactions; American Express, Visa, Mastercard

Given the nature of services being offered through our trading services, we do not offer returns or refunds.

Account subscriptions (where applicable) operate on a monthly cycle. It will be the account holder's responsibility to cease automatic subscription payments. Ceasing a subscription payment will stop automatic renewals. The subscribed service will continue until the subscription term expires or the account holder explicitly requests termination of the account serice.

Advertising units, once purchased, are non-refundable.

Refunds will be considered in such cases where where the cause is outside the account holder's control. A refund handling charge may be applied if our secure payments service provider deems it necessary to apply a charge.

All chargeable items will be transacted using the GBP currency

We support three card service providers for all payment transactions; American Express, Visa, Mastercard

Our online transactions country is United Kingdom